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    29 March 2012

    Gartner Says India Printer Copier and Multifunctional Product Market Declined 5.9 Percent In the Fourth Quarter Of 2011

    Bangalore, India — The combined serial inkjet and page printer, copier and multifunction product (MFP) market in India totaled 641,274 units in the fourth quarter of 2011, a 5.9 percent decline compared to the fourth quarter of 2010, according to Gartner, Inc.
    “The fourth quarter of 2011, did not meet expectations when compared to the previous quarter,” said Amrita Choudhury, research analyst at Gartner. “Inkjet and page products registered mixed sales as organizations controlled purchasing of print devices and looked for services rather than products.”
    HP remained the leader in the Indian printer, copier and MFP market with 53 percent of the market in the fourth quarter of 2011 (see Table 1), though it lost share by 2.7 percentage points as compared to the fourth quarter of 2010. Canon followed with 21.8 percent market share, while Epson and Samsung followed with 9.8 percent and 7.9 percent market share, respectively.
    India Printer, Copier and MFP Unit Shipment Estimates, 4Q11 (Thousands of Units)
    4Q11 Shipments
    4Q11 Market Share (%)
    4Q10 Shipments
    4Q10 Market Share (%)
    4Q11-4Q10 Growth (%)
    Samsung Electronics
    Note: Totals may not add up to 100 percent due to rounding.
     Source: Gartner (March 2012)
    In the A4 MFP space, which includes inkjet and page technology, HP maintained its leadership position at 52.2 percent market share in the fourth quarter of 2011, followed by Canon, Epson and Samsung with 20.6, 10.9 and 8.6 percent market share, respectively. Epson strengthened its MFP portfolio as A4 MFP shipments increased 56.2 percent compared to the fourth quarter of 2010.
    In the A3 flatbed copier MFP segment, Canon led the market with 24.7 percent market share, followed by Ricoh with 19.4 percent in the fourth quarter of 2011.Konica Minolta further increased its foothold in A3 MFP space as it achieved 15.1 percent market share, while Xerox had 11 percent market share in the fourth quarter of 2011.
    The page printer market marginally declined about 1 percent in the fourth quarter of 2011. HP continued to dominate the segment with 54.1 percent market share in the fourth quarter of 2011 as sales grew by 16 percent as compared to the fourth quarter of 2010. Canon’s market share totaled 29.8 percent in the fourth quarter of 2011, and its sales declined approximately 25 percent compared to the fourth quarter of 2010. Samsung recorded growth of 6 percent, and it accounted for 11.2 percent market share in the Indian page printer market.
    The inkjet printers market experienced a decline of 24.9 percent compared to the fourth quarter of 2010. Apart from weak consumer confidence and cautious consumer spending, penetration into the home segment stagnated as the technology matured. The growing proliferation of electronic media, such as smartphones and tablets, as a means of communication also contributed to the dismal outcome. In this segment, the market leader HP witnessed a shipment decline of 35.6 percent compared to fourth quarter of 2010. HP’s share of the market declined from 71 percent in 4Q10 to 61 percent in 4Q11. Epson commanded 31 percent market share, as its sales grew 16.7 percent; Canon saw a decline of 34 percent compared to the fourth quarter of 2010, but it did not have much effect on its market share, as it shrunk to 8 percent from 9 percent in 4Q10.
    Additional information is available in the Gartner report "Quarterly Statistics: Printers, Copiers and MFPs, Asia/Pacific, 4Q11 Update". The report is available on Gartner's website at
    About Gartner
    Gartner, Inc. (NYSE: IT) is the world's leading information technology research and advisory company. Gartner delivers the technology-related insight necessary for its clients to make the right decisions, every day. From CIOs and senior IT leaders in corporations and government agencies, to business leaders in high-tech and telecom enterprises and professional services firms, to technology investors, Gartner is a valuable partner to 60,000 clients in 11,500 distinct organizations. Through the resources of Gartner Research, Gartner Executive Programs, Gartner Consulting and Gartner Events, Gartner works with every client to research, analyze and interpret the business of IT within the context of their individual role. Founded in 1979, Gartner is headquartered in Stamford, Connecticut, USA, and has 4,500 associates, including 1,250 research analysts and consultants, and clients in 85 countries. For more information, visit
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