Gartner Symposium is the industry's largest and most important annual gathering of CIOs and senior IT leaders
Aspect Software, a leading provider of customer contact, enterprise workforce optimization and Microsoft platform solutions,today announced that it will participate as a platinum sponsorin the second edition of Gartner Symposium/ITxpo to be held in Goalater this year.Attended by CIOs, senior IT executives and industry decision makers, Gartner Symposium/ITxpo is the world's most important gathering of CIOs and senior IT executives. Designed to deliver real-world insight, actionable advice and executive-level skill-building for a variety of roles and responsibilities, it is the only IT event that takes full advantage of the authority and weight of the world's leading IT research and advisory organization. The prestigious event will be held at Grand Hyatt, in Goa from 10-12October, 2012. Mr. Mike Sheridan, Executive Vice President of Global Sales fromAspect will address the delegates on day 1, on the topic “The Future of Customer Contact within Your Reach.”
The Summit will feature more than130 sessions which is nearly double from last year includingGartner breakout sessions, workshops, roundtables, end-user case studies, solution providers sessions and more to provide immediate actionable takeaways on today's hot topics such as business intelligence, mobility, context-aware computing, social media, cloud computing and much more.
Speaking about Aspect’s address in the symposium, Mr. Sheridan says, “The contact center continues to remain a cornerstone to a company’s customer experience strategy, and companies need to invest in next-generation contact center technologies to stay competitive. Having pioneered innovation in the space,Aspect continues to be a global forerunner in offering the integration of unified communications and collaboration enterprise technologies with next generation customer experience in optimizing customer-company interactions. The symposium provides an excellent forum for us to showcase our innovation and how Aspect Applications Foundation brings together the company’s multichannel interaction management software and workforce optimization solution with Microsoft SharePoint, Lync and Dynamics CRM unified communications and collaboration technologies. Today, Aspect is helping the world’s leading organizations engage with consumers on their terms.”
About Aspect
Aspect builds customer-company relationships through a combination of customer contact software and Microsoft platform solutions along with workforce optimization for the enterprise. For more information, visit www.aspect.com.
Follow Aspect on Twitter at http://www.twitter.com/AspectUC. Read our blogs at http://blogs.aspect.com.
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For more information, please contact:
Jayanta Bhattacharjee
Marketing Manager
+91-7738246404
Mohit Dhingra
Marketing Specialist
+91 9899213232
