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    22 May 2012

    Arkadin Receives Audio Conferencing Service Provider of the Year at the 2012 Frost & Sullivan ICT Awards

    Mumbai, India – Arkadin, a leading global collaboration service provider, was awarded the 2011 Audio Conferencing Service Provider of the Year at the 2012 Frost & Sullivan India ICT Awards. Arkadin’s exemplary revenue growth, outstanding leadership and customer adoption were cited as key factors through Frost & Sullivan’s comprehensive research and analysis of leading audio service providers in the country.
    “This award is a testament to our strong growth and success in India – one of the fastest growing markets for Arkadin. Our success lies in an unparalleled drive to deliver the highest quality of services to our customers,” says Pankaj Gupta, Managing Director, Arkadin India. “We constantly strive to help companies become more efficient with innovative and appropriate collaboration tools for a 24/7 global economy. We recently launched the Arkadin Cloud Collaboration Platform that will enable our enterprise customers to manage their global conferencing needs more efficiently and with greater return on investment.”
    Introduced in January this year, the Arkadin Cloud Collaboration Platform is architected on an innovative, private global-IP network and immediately available with Arkadin’s audio conferencing service. The platform integrates with a full suite of web and video solutions, and will form the basis of Arkadin’s long-range unified collaboration offerings.
    “Arkadin is an emerging player in the industry and has achieved a significant revenue growth in 2011. It has also channelized its efforts to position itself as a single-window solutions provider by partnering with leading web conferencing vendors to offer integrated audio and web conferencing solutions,” says Benoy.CS, Director, Information & Communications Technology Practice, Frost & Sullivan, South Asia and Middle East.
    The recipient of the award was adjudged on the basis of a variety of parameters like Revenue, Growth, Market Share, New feature launch, Key achievements, Go-to-Market Strategy and the process involved in depth primary interviews of various industry participants and secondary research conducted by Frost & Sullivan analysts. The data was then presented to an elite panel of jury members comprising of some of the most prominent CIOs/CTOs from the industry to incorporate the end user perspective. Frost & Sullivan then presented the award to the company that received the number one industry rank.
    About Arkadin
    Founded in 2001, Arkadin is a leading Global Collaboration Service Provider offering a complete range of remote collaboration solutions from audio, web and video conferencing to Unified Communications. Arkadin enables all types and sizes of organizations to communicate and collaborate effectively using its user-friendly and cost-efficient solutions to increase business productivity.  With a global network of 50 operating centres in 29 countries throughout Asia, Europe, Middle East, Africa, Latin America and North America, Arkadin delivers its business solutions around the world using a Software as a Service model so enabling customers to benefit from fast, scalable deployments with a high ROI. Arkadin provides added value to its base of over 25,500 customers with dedicated, local support. To find out more about Arkadin, please visit

    About Frost and Sullivan
    Frost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today's market participants. Our “Growth Partnership” supports clients by addressing these opportunities and incorporating two key elements driving visionary innovation: The Integrated Value Proposition and The Partnership Infrastructure.  
    The Integrated Value Proposition provides support to our clients throughout all phases of their journey to visionary innovation including: research, analysis, strategy, vision, innovation and implementation.  
    The Partnership Infrastructure is entirely unique as it constructs the foundation upon which visionary innovation becomes possible.  This includes our 360 degree research, comprehensive industry coverage, career best practices as well as our global footprint of more than 40 offices.  
    For more than 50 years, we have been developing growth strategies for the global 1000, emerging businesses, the public sector and the investment community. Is your organization prepared for the next profound wave of industry convergence, disruptive technologies, increasing competitive intensity, Mega Trends, breakthrough best practices, changing customer dynamics and emerging economies. Visit
    Sylvia Chen
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